1. I need
help with downloading and installing The Code Book on
CD-ROM
When: If you are
downloading The Code Book on CD-ROM,
you may need some extra hints and tips.
How: Please visit
our Download Help page.
This will only be useful if you want to use the version
of the CD-ROM which you can download for free from the
internet.
2. Installation fails
with Windows XP
When: This problem
occasionally occurs with Windows XP. Most users
experience no problems.
What: An error
message such as "The
system file is not suitable for running MS-DOS and
Microsoft Windows applications"
is displayed.
Why: One or more
files are missing and must be replaced.
How:
Click here for the
step-by-step solution.
3. How do I network the
CD-ROM?
What: Schools may wish
to make The Code Book on CD-ROM available over a network,
rather than installing it on each computer.
How:
Click here for the
step-by-step solution.
4. Screen size is wrong
when using the CD-ROM
What: You are only
seeing a portion of the full screen - some parts are lost
off the edge of the display.
How:
Click here for
the step-by-step solution.
5. How do I switch between the CD-ROM and other programs?
What: You want to
switch to another program on your computer and then return
to the CD-ROM, without having to quit and re-start the
CD-ROM.
How: Hold down Alt
on your keyboard and then press Tab to select the other
program. Repeat this process to return to the CD-ROM.
6. Video clips aren't
working
What: Some computers
will not play the video clips from the CD-ROM.
Why: The computer
does not have the instructions for decoding this type of
clip. The instructions must be downloaded.
How:
Click here for the
step-by-step solution.
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